BANGKOK SPA
EN / TH
BANGKOK SPA

นโยบายความเป็นส่วนตัว Bangkok Spa

Privacy Policy

This Application collects some Personal Data from its Users.

Summary

Personal Data collected for the following purposes and using the following services:

Access to third party services’ accountsAccess to the Facebook account

Permissions: In app registration, Likes and Publish to the Wall

Access to the Twitter account

Personal Data: In app registration and Various types of Data

Content commenting

Disqus

Personal Data: Cookie and Usage Data

Accounting Services in Bangkok

Interaction with external social networks and platforms

Facebook Like button, social widgets

Personal Data: Cookie, Usage Data, Profile information

Full policy

Data Controller and Owner

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookie and Usage Data.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.

The Personal Data may be freely provided by the User, or collected automatically when using this Application. Any use of Cookies – or of other tracking tools – by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User. Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

The User assumes responsibility for the Personal Data of third parties published or shared through this Application and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.

Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

The use of the collected Data

The Data concerning the User is collected to allow the Application to provide its services, as well as for the following purposes: Access to third party services’ accounts, Creation of the user in app profile, Content commenting and Interaction with external social networks and platforms.

The Personal Data used for each purpose is outlined in the specific sections of this document.

Facebook permissions asked by this Application

This Application may ask some Facebook permissions allowing it to perform actions with the User’s Facebook account and to retrieve information, including Personal Data, from it.

For more information about the following permissions, refer to the Facebook permissions documentation (https://developers.facebook.com/docs/authentication/permissions/) and to the Facebook privacy policy (https://www.facebook.com/about/privacy/).

The permissions asked are the following:

Basic information

By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the user has made more of their data public, more information will be available.

Likes

Provides access to the list of all of the pages the user has liked.

Publish to the Wall

Enables the app to post content, comments, and likes to a user’s stream and to the streams of the user’s friends.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Access to third party services’ accounts

These services allow this Application to access Data from your account on a third party service and perform actions with it.

These services are not activated automatically, but require explicit authorization by the User.

Access to the Facebook account (This Application)

This service allows this Application to connect with the User’s account on the Facebook social network, provided by Facebook Inc.

Permissions asked:

Likes and Publish to the Wall.

Place of processing:

USA – Privacy Policy https://www.facebook.com/policy.php

Access to the Twitter account (This Application)

This service allows this Application to connect with the User’s account on the Twitter social network, provided by Twitter Inc.

Personal Data collected:

Various types of Data.

Place of processing:

USA – Privacy Policy http://twitter.com/privacy

Content commenting

Content commenting services allow Users to make and publish their comments on the contents of this Application.

Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments. If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when users do not use the content commenting service.

Disqus (Disqus)

Disqus is a content commenting service provided by Big Heads Labs Inc.

Personal Data collected:

Cookie and Usage Data.

Place of processing :

USA – Privacy Policy http://docs.disqus.com/help/30/

Interaction with external social networks and platforms

These services allow interaction with social networks or other external platforms directly from the pages of this Application.

 

The interaction and information obtained by this Application are always subject to the User’s privacy settings for each social network.

 

If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when Users do not use it.

 

Facebook Like button and social widgets (Facebook)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook Inc.

Personal Data collected:

Cookie and Usage Data.

Place of processing:

USA – Privacy Policy http://www.facebook.com/privacy/explanation.php

Additional information about Data collection and processingLegal action

The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.

The User is aware of the fact that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Application does not support “Do Not Track” requests.

To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller erase the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Information from the use of our Applications

When you use our mobile apps, we may collect certain information in addition to information described elsewhere in this Policy. For example, we may collect information about the type of device and operating system you use. We may ask you if you want to receive push notifications about activity in your account. If you have opted in to these notifications and no longer want to receive them, you may turn them off through your operating system. We may ask for, access or track location-based information from your mobile device so that you can test location-based features offered by the Services or to receive targeted push notifications based on your location. If you have opted in to share those location-based information, and no longer want to share them, you may turn sharing off through your operating system. We may use mobile analytics software (such as crashlytics.com) to better understand how people use our application. We may collect information about how often you use the application and other performance data.

Definitions and legal references

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from this Application (or third party services employed in this Application ), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.

Data Subject

The legal or natural person to whom the Personal Data refers to.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The hardware or software tool by which the Personal Data of the User is collected.

Cookie

Small piece of data stored in the User’s device.

Modifications to the service and prices

Prices for our spa products and services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service or Product (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service or Product.

Comments, feedback and other submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Cancellation Policy

Your appointments are very important to the members of Loft Thai Spa, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply.

Less than 24 hour notice will result in a charge equal to 100% of the reserved service amount.

“NO SHOWS” will be charged 100% of the reserved service amount.

Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a charge equal to 100% of the reserved service amount.

Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to this Application.

Rules & general information

Loft Thai Spa reserve the right to deny entry to anyone who is in bleach of our rules and regulations or whose conduct is offensive to other user / guests / employees or who presents a health and safety issue. Our Spa services are strictly professional. Any inappropriate behavior toward therapists or staffs will not be tolerated, the services will be automatically discontinued and full payment will be charged regardless.

Loft Thai Spa is non-smoking area and consumption of food & alcohol beverages are prohibited. Kindly keep noise levels to minimum to reserve a peaceful tranquility ambiance.

To avoid disappointment, we hihgly recommend to make an appointment in advance. Please arrive 10 minutes prior your appointment to ensure your experience is not rushed and you have time to enjoy our sensational refreshment before begin your sessions. Let us remind you that late arrival will be resulted in shorten your treatment in respect of another guests.

Voucher Terms & Conditions

Gift vouchers can be purchased from Loft Thai Spa and through our website Spa Gift Voucher. Gift vouchers are valid for twelve months from the date of purchase, unless stated otherwise. They are non-refundable and non-transferable. Lost or stolen vouchers cannot be replaced. Vouchers are redeemable against any Spa Treatment, Massage and Product. When you wish to make payment for your spa visit by voucher, please inform the Reservations Team when you are making your booking, as voucher numbers declared later may not be used against monies already paid. Voucher numbers must be given at the time of booking. Gift vouchers cannot be extended, shared, split or applied to multiple bookings.

Requesting goods indicates you are offering to purchase a product(s), which we will accept to sell to you subject to the terms and conditions detailed. All goods requested remain at all times to be subject to availability and confirmation of the order by Loft Thai Spa. Loft Thai Spa at all times reserves the right to refuse any purchase request without giving reason.

Loft Thai Spa endeavors to dispatch all orders within 5 working days. However, Loft Thai Spa cannot accept any responsibility for delay or loss in delivery as a result of postal delays or force majeure.

Loft Thai Spa accepts no responsibility for any additional consequential loss over and above the original value of the goods purchased.
Monetary Gift Vouchers must be used in full payment against retail products, treatments, day packages whether it is a special offer or full price booking at Loft Thai Spa Bangkok. Where the client holds a Day Package, Voucher or Spa Break, no amendments to the inclusive package may be made. However, Loft Thai Spa reserves the right to offer alternative treatments should this be deemed necessary.

Whilst we use reasonable endeavors to verify the accuracy of the information on our website relating to the purchase of goods, Loft Thai Spa reserves the right to cancel or amend without liability, any information if it is identified as a mistake of fact.

Gift Vouchers have 12 month validity from date of purchase and will not be extended. Gift Vouchers are non transferable and no cash refunds will be made for non-use.
Bookings must be made in advance and early booking is recommended as some date restrictions may apply and at all times bookings are subject to availability.
If you intend to settle your reservation with gift vouchers, please do mention this to us on making your book and bring the vouchers with you to present them to Reception upon your arrival. Failure to do so may result in full payment being requested.

All vouchers remain the property of Loft Thai Spa until full payment has been received and cleared.

Once a booking has been made at Loft Thai Spa, full terms and conditions pertaining to your visit apply, or in the event of cancellation of your visit.

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